Contact Us

How can we help you? For order-related inquiries, please include your order number and relevant details.

Shipping & International Orders

We ship worldwide where possible. Please note that shipping rates, delivery times, and availability vary by destination.

Domestic orders typically arrive within 3–7 business days after shipping.

International delivery times may take up to 30 days depending on location, customs, and other factors beyond our control.

International orders may also incur additional customs fees, import taxes, and delays, which are the responsibility of the customer.

Processing Time

We ship worldwide where possible. Please note that shipping rates, delivery times, and availability vary by destination.

Domestic orders typically arrive within 3–7 business days after shipping.

International delivery times may take up to 30 days depending on location, customs, and other factors beyond our control.

International orders may also incur additional customs fees, import taxes, and delays, which are the responsibility of the customer.

Response Time

We do our best to respond as soon as possible.
Please allow 3–5 business days for a reply.

If you haven’t heard back within 5 days, your message may not have reached us—please feel free to send it again.

Order Support

All sales are final.

Please allow your order to arrive within the estimated delivery timeframe before reaching out.

If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with a clear photo and description.

While this is rare, we’re here to help if it occurs.

If a replacement or refund is approved, the item will need to be returned and inspected before it is issued.

Return shipping costs are the responsibility of the customer.

Requests made after 7 days of delivery are not eligible for return or refund

How Do I Track My Order?

If tracking is available for your order, it will be sent to you via email once your order has shipped.

A Note

Each order and message is handled with care and attention.


Thank you for your patience and understanding—it truly supports the flow of this work.

Full name*

Email*

Subject*

How can we help?*

diana testimonial

ABOUT

Tal Shai holds an M.A. in Counseling Psychology with a specialization in Spiritual Psychology. She is founder of The Soul Movement Method®, a somatic, trauma-informed methodology that helps reveal hidden blocks, clear ancestral entanglements, and resolve root-cause issues to optimize success in relationships, business, and life. Tal is also the creator of the Soul Movement Cards™, oracle and process decks designed for deeper exploration of soul-centered concepts. Learn more at www.SoulMovementCards.com

Symbolic Language for Inner Transformation

Oracle and process decks designed for coaches, therapists, and self-explorers to turn insight into practice in their work and life.

Copyright© Tal Shai. All Rights Reserved Worldwide. The Soul Movement Method® is a Federally Registered Trademark of Tal Shai.